Kelly® was approached by a client who was struggling to find the niche talent they needed in clinical operations, although using multiple workforce suppliers. They were looking for a solution that would not only help them to access great talent but also drive collaboration, improve retention, and provide opportunities to scale their workforce up and down when needed.
The Kelly FSP team worked with client leaders to develop a single-supplier solution that would provide easy access to clinical talent and improve retention by delivering better training, more communication, and enhanced professional development. Kelly restructured roles to build a more collaborative working environment and used their established talent network to fill vacant positions quickly.
The client’s FSP has continued to grow and diversify since becoming fully operational. Kelly ensures the program stays fully compliant with the client’s legal requirements while delivering an impressive 30% in cost savings over their previous model. Retention rates have also improved as the Kelly team finds more ways to bring added value to employees through support and development. Feedback from the client has been excellent, and Kelly is committed to developing the program to meet their evolving needs.
Functional Service Provider solutions can help your business thrive at every stage of the development lifecycle. How can we help you prepare for what’s next?