Case Study
Seamless integration creates deep value for a leader in life sciences.
The challenge
Addressing workforce complexity and compliance.
A global leader in biomanufacturing and pharmaceuticals was facing persistent hurdles in managing a large contingent workforce and outsourced service providers. The organization struggled with worker classification, tenure limits, and compliance matters for projects that required highly specialized scientific and clinical talent.
Traditional approaches were leading to issues within project teams, risking attrition among early-career talent, and delaying opportunities for new hires from diverse backgrounds, including employees with student or work visas. Internal client processes lacked agility, creating barriers to retaining crucial expertise and filling critical project gaps. The company needed an integrated, tailored solution that could standardize talent strategy across geographies, manage complex compliance requirements, and unite multiple workforce solutions under a seamless service delivery model.
The solution
Unified approach with dedicated talent teams.
Kelly deployed a multi-disciplinary team of SMEs from science, clinical, operations, sales, and project leadership. Their solution included converting contingent workers to SOW-based roles, mitigating tenure limits, and standardizing equity across teams. They provided legal sponsorship for early-career talent with F-1, OPT, and H-1B visas, covering compliance while overseeing onboarding and talent care.
They worked in concert with both HR and R&D to meet goals for proper classification, SOW SLA guidelines, and spend capture for HR procurement — while also forging the business ahead for science leaders and R&D procurement. Specialized Kelly recruiters sourced skilled candidates for key projects in cell therapy manufacturing, with outsourcing, science, and operations teams providing service delivery. These integrated teams ensured clear governance and ongoing alignment, all tailored to the client’s requirements.
The value
Significant workforce wins and enhanced agility.
The client saw substantial gains in both operational efficiency and workforce quality from the holistic solution. In its first year, the partnership covered $6.8M in SOWs, enabling quick ramp-up for strategic projects and reducing attrition. Early talent was retained long-term thanks to integrated sponsorship and career development, while compliance risks were addressed proactively — especially for hard-to-classify 1099 and IC roles.
Kelly brought an added layer of indemnification and IC protection by using its contract to fill any compliance gaps or classification issues. The client realized cost savings through streamlined transition rates, improved project oversight, and unified contact points. Leveraging Kelly expertise and tools, they expanded their footprint across new regions and business units. The unified solution offers them a new blueprint for continued growth in the biomanufacturing sector.
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As an expert solutions and talent provider, Kelly Science & Clinical is ready to partner with you. We provide a full portfolio of customized solutions to complement your business needs from contract, contract to hire, and direct hire to full project or program delivery solutions — designed to give our clients a competitive edge by combining expert talent with technology, data analytics, and process optimization.
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“After witnessing two school systems that have successfully deployed a KES solution for their substitute staffing needs— along with the subsequent savings in hard and soft cost, time, and critical resources that our schools have realized— the question I typically ask any district on the fence is … ‘Who couldn’t afford to implement a KES program?’”
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